Two demo’ Tuesday

Demo’ is a word – short for demonstration – that means different things to different people.

Here’s what the dictionary has to say:

Well, today I experienced all of the above. And I need to talk about it.

This morning on the commute to work… An atypically soaking wet Johannesburg morning where the typically bonkers traffic was snarled more than normal. The local radio was cheerfully talking about a disturbance at Witkoppen Crossroads. This piqued my interest as that’s pretty much where I was. As I dodged and cajoled my way past the reckless taxis – minibuses driven disregard for the laws of physics, let alone traffic rules – there was a concertina of smashed cars: a domino of fender benders by the look of it. But that acrid smell? Ah, that’ll be the burning tyres, wheelie bins and piles of smoldering detritus. Wait up, whut…? Now the road is covered in broken glass and oh, there are rows of chunky boulders here and there. At no more than walking pace I pick through these hazards – careful not to damage the car I have been generously loned – clocking the presence of several riot-squad-vans-worth of armed police. Equipped with very big guns I notice as we pick up speed.

I’ve just passed through the dying embers of a riot.

A mere 400m later, I turn into the security gate of the client compound, unscathed. Calmness and order descend; manicured grounds and immaculate displays abound. I go about my day training clients.

Turns out that the inhabitants of the local, erm, informal settlement have decided this morning is the appropriate time to stage an attention-getting demonstration. This has worked: radio coverage, traffic carnage, distruption at the very least. Yet it makes no further difference to my day.


At the close of play the business owner – an admirable, accomplished gentleman – and I have happened upon a mutual love of music and hi-fi systems. It turns out he has a side-hustle – a hobby business – trading in audiophile kit. Translation: Very, very expensive stereos.

Would I like a demonstration?

We repair to the auditorium he owns and has repurposed for this end. (It’s about the size of Marlborough’s Parade Cinema lower level.) Set up in front of the screen are brutalist stereo speakers that would befit a rock concert – each weighing 350kg, 1.7m tall – set on their own granite plinths. Alongside, another set which are emblazoned with a familiar – if not for this context – designer logo. They look much more, well, designed (as if by the Empire from the Star Wars universe): dangerous, all shiny and deeply-black. Their mid-range drivers – Translation: speaker-y bits – are grown as industrial diamonds that take a month to form. There are multiples of these enclosed. The amplifiers and turntable – record player if you prefer – look as if they too have come straight from the Death Star.

I am invited to take the best seat in the house while my host takes surgical care to cue a 2008 live LP from Canadian legends The Cowboy Junkies: Trinity Revisited. An exceptional recording that sounded, well, phenomenal through a truly sublime sound system. Truly was I transported. We then spend a mesmerising hour where the kit is put through its paces with Lebanese gutiar-folk, piano and voice, thundering drum solos and a haunting cover version. My host is deeply nerdy about the kit and I am geeking out. It was not so much the genres that impressed but the sheer love of music reproduced to an incredible immersive, all enveloping pinnacle state-of-the-art. We chat about recording engineers, performing live and stagecraft. We even discover that both our daughters studied at Royal Holloway.

Emerging into the night my host bids me good evening and I retreat to my hotel, musically stimulated.


In my room, I reflect on the contrasting elements that bookended my day.

Demonstration one? It turns out this took place because the local telecoms giant had dug a bloody-great trench and left it unmarked overnight. Whereupon a child from the squatter camp had fallen into it and perished.

Demonstration two led my curious mind to a quick Googling. The value of the kit that had wowed me? Turns out I had been listening to a circa 23,405,530.00 South African Rand stereo*.

Just another day in urban South Africa.

What a country of extremes this is.


* aka a million pound hifi.

A pair of the shiny speakers? £600,000 to you chief.

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Absence makes…

Here’s my Easter Monday morning view…

Motherland Flat White, two rounds.

I’m at a coffeehouse in a Johannesburg suburb breakfasting al fresco basking in the morning sun. As I sit taking in the streetscene of the outdoor mall, male offspring calls. His video feed shows that where he is snow is falling steadily on top of a metre plus of lying snow. He is anxious about getting from the cabin to the highway. This is to be expected in northern Norway on a northern lights roadtrip.

We are sharing a timezone but not a hemisphere. He has just passed south through the Arctic Circle, I am waaay south of the equator.

Shivering at his circumstance, I retreat to the pool.

Gratuitous pool pic, sorry not sorry

Hours pass and there’s a slightly startling call from Mrs B who has just awoken in her time zone: East Coast USA.

She’s in Massachusetts visiting firstborn at Boston College. She has not had coffee so conversation is a mite clipped. It’s six hours behind and the student has not arisen (much to her chargrin). I also may have nodded off following my 11hour flight “down” from London – hence the minor start, I was asleep – so we are mutually mildly terse, yet happy.


So our Easter Monday has the Beers far flung from each other.

Distance between father and son 10,000km/6,000miles

Distance between husband and wife/daughter 12,600km/7,800miles

Distance between siblings 5,600km/3,500miles.

Doesn’t feel like a small world today, but a wee WhatsApp video conference does its best to help…

It will be late May before there is a chance of us all being under one roof again.

I’m not sure if absence will make the heart do anything at all, but am sure that Team Beers life enriching escapades are warming my soul.

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Calm before the…

The next word is “storm” right?

The calm before the storm.

Oooh, drama?

Nope. Not a bit of it.
You see the current calm – all silently enveloping, surrounding, drifting – is prelude to, well, back to normal.

Working freelance – 11th year in case you wondered – has all the benefits of being your own boss fo sho. It also means that when the wind drops unexpectedly… becalmed is what one becomes.
You’d think by now forward planning would be second nature?
You’d think wrongly: it doesn’t work like that. Big, industrial mega-brands are the weather when you are freelance.
In December the charts were filled with exciting and nailed-on trade winds blowing hither, thither and what-ever for a thrilling 2024. Such was the certainty that to rig the sails for another possibility would be a falacy. Woo-hoo! Avoiding a wet winter by working in the sun!

What could poss… oh.
All that precision rigging was for nowt. Wind taken from sails. No plan B.

Pants.

So skip ahead to Mid-March and everything, ev-ery-thing, that was planned for December now has to happen not in January-February. No. (Obvs! That ship has sailed.) But now April-May-June are back-to-back.

If I may elaborate…

Easter Sunday? Heathrow-Johannesburg.
Friday night 12 days later? Jo’burg to New Delhi (via Dubai*)
Following Saturday 01.40? Red-eye back to Heathrow.

Week rushing around in Blighty fitting in the rest of life before…

Late April with 3 weeks in – the interestingly named – Silicon Oasis of Dubai.

Further ahead? May-June waters look choppy. But that’s another season.


What to do?

Hmm.

I know? A cuppa and slice of fruitcake sat in the garden between the rains.
Better get back to making the most of this rare becalming eh?



* Fun fact. No direct flights from South Africa to India. Not a one. So a dog-leg it is. Qatar were best value but an unworkable scheule. Air Mauritius do an implausably exotic sounding too-tight connecting flight via Sir Seewoosagur Ramgoolam International Airport. (Although imagine spending 90minutes at Mauritius airport as your entire visit to the island?!) So Emirates via Dubai it is for a fee that presumably includes a free Boeing to keep.

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Hammams of the world #28: Ocean Soul Sauna, Bude.

“Spa day” is a phrase that conjours up a myriad of imagary… A white towelling robe perhaps, a facial, a cheeky glass of something with the leafy green luncheon.

Or… a more hardcore spa experience.

So welcome to another installment in the randomly told tale of Hammams of the World as witnessed by your resident sweaty eejit.

On this occasion you find us on the seawall at Crooklets Beach, Bude: https://www.oceansoulsauna.co.uk/

Apparently there are 15 or so similar mobile saunas in operation in Devon & Cornwall and during a raging Febraury day… why, it’s the ideal time to get a sweat on, right?

Photo from Bude Sea Pool swimming in January

So off we trot down to Crooklets to join a public sesh’ with some lovely peeps/other fools*

* depends on your POV about these things

And a splendid hour it was too baking-splashing-baking-splahsing repeat.

We were cooking with the influencer/social meejah types too: https://www.instagram.com/p/C3fsKVost-Y/ – I actaully took some of the photos featured on the Insta’. OMFG, I am so totes on brand.

Previous entries:

Brizzle Lido

Hamami Galatasaray: Istanbul

Iceland. (No, not the shop.)

Here’s the sauna view on the annual English summer’s day:

Not from our visit: from the OceanSoul website

In episode #29… Budapest! Coming soon…

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2023 in review: traveltastic, travelangstic

Google eMailed me earlier with my travel stats for 2023 and I am left blinking at a mess of contradictions.

I’ll get to the numbers in a bit – scroll down for graphs! – but not before I properly fret about the messy interplay between the state of Momma Nature, providing for the family and my sanity.

As any self employed/gig economy person is all too painfully aware: no work = no money. So you take care of your health, make good choices, strive to keep clients onside and – personally, with a side of bitter irony – burn yourself out in the process. I always feared it would be an Ian Beer failing that would lead to a breakdown in household economics, instead it was a global intervention. Pandemic. When the world locked down, my income vanished and I didn’t see it coming.

Of course there were contingencies – rainy day savings in lieu of tempting shiny things – but these were not geared for the kind of business interruption faced.

The upside? I cycled, walked and stayed put more than ever. The glorious side effects including weight loss and a shrunken carbon footprint.

I made do with virtual work via Teams et al, but the cost of living crisis meant this wasn’t going to cut it forevs. So when BAU returned in 2023, my world expanded to became the world again. A confluence of scrambling to replace lost income on the one hand, satisfying client demands on the other.

What I am trying to say that most of my work is now accidentally overseas with 2023 travel being (largely) a by-product of lots of discrete, disparate variables.

And this is what bakes m’noodles: how do I make 2024 more environmentally friendly, wealthy and healthy?


Mitigations

  • I should point out that – sound effect: rare moment of IB acknowleding own worth klaxon – there are customers who are prepared to gather people together so that I might teach them. They consider this worthwhile.
  • To run any face-to-face event requires travel and efforts are put in place to rendezvous at the most efficient location. So IB long-haul travel is offset by dint of the audience nipping round the corner to the venue. Mo’ to the Mountain and not the other way around.
  • May I also say that pre June 2016, clientele were a UK majority. Since Brexit, people invesment in UK PLC has radically shrunk: I have been forced overseas to find meaningful work in my field (so to speak). Brexit has not been of any benefit whatsoever in our household. Quite the opposite.
  • I have also been on holiday. (How did that get there? What’s the opposite of a mitigation?)

All of the above points to the images below and the mind boggling fact that I have lapped the globe over three times in the last twleve months, been to 11 countries and 562 “places”.

2023: Sweden to South Africa, India to Iowa.

The following is shameful. I have hardly cycled*.

Yes I have walked and taken lots of trains but OMFG have I flown!? And driven**…

My personal 2023 travel stats

*And to think I used to consider myself a keen cyclinst.

**Driven in fuel efficient cars. And taken scheduled flights on latest (current) technology aircraft. Plus complied/exceeded corporate client demands for offsetting.

It does make one wonder if having a 100% green electricity supplier, diligently recycling household items and compmosting food waste is worth it… [audible sigh]


EPILOGUE:

January 2024: am not going anywhere, no work, no plans.

Am already a bit bored.

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“Not my first rodeo”

“Not my first rodeo” is a pithy little number of a phrase, no? Suggesting an eye roll, a sigh, a disdainful puh-lease energy: I have experience! Do not dare patronise me you… whippersnapper.

But how many rodeos does one need to have been to – spectator or participant is never specified – before the correct level of competence/expertise is achieved? Two? Seventeen? Is there an ascending merit order? Club/Bronze/Silver/Gold/Platinum? Two seems an awfully low bar to qualify as a fully fledged cowboy/girl/non-binary.

So as I zipped my suitcase shut, arranged my laid-out travel clothes/day-pack – ready for the get-up-and-go early airport start in the morning – when the PING of an eMail made me twitch.

Not my first rodeo.

Sure enough, it’s a well-spoken British Airways (BA) extracurricular eMail. The 10.00 flight? Awfully sorry auld-bean. Now it’s an everso 15.30 flight. I cussed sotto-voce to the empty hotel room. Being alone I could have cussed really frickin’ loudly, but this is where my rodeo training kicked in.

In short, on intercontinental “long haul” BA flights there’s a pattern. Once you get that official, unscheduled eMail/text it signifies delay with a capital D. It also signifies that you are going to get another eMail/text with a further delay. A cascade of delay has begun, you just don’t know it yet. But it’ll happen, later, unexpectedly. (Once the delay is beyond a couple of hours, passenger compensation laws kick in, so they might as well reschedule to suit themselves: costs are now baked in, screw the customer plans.)


[9hours pass]


PING!

Ah, what’s this? Guess what? A fresh eMail! Now the 10AM is no longer the 3.30PM. It is now the 3.10AM. With smooth Eton-esque tones* the communication wizards at BA have popped a cheeky additional TWELVE HOURS delay into proceedings. Instead of Heathrow at 2PM today, it’ll be – and I say this without a deal of confidence – 7.30AM tomorrow. With said experience under my belt, I have already approached the hotel booking team: orchestrating a pre-emptive check-out-and-in-again to the same room. Why? My client doesn’t want to be funding my delayed travel – not their issue after all – and BA will try to wriggle out of paying part of a bigger bill. So now I have two hotel invoices to expense and will be OCD tracking receipts today to fit carefully into the claimable-spend-BA-guidelines: new pants, taxi, £19.99 food bill.

A spot of Twitter research – a scan of the (wonderful, habit forming) FlightRadar24 and Simon Calder at the Independent – shows recent weather “events” across the Gulf’ have messed up aviation. BA themselves run and hide in their well worn panic-room in these circumstances: they are nowehere to be seen/found/heard. Now I ponder the “will they try to blame weather/act of God” or stump up the legal compensation payment.

And to think I chose the BA104 specifically. After a full-on week of work, a night flight is a harrowing prospect. A day flight would be worth losing a Saturday for. Not anymore it isn’t I have now lost the Saturday and have a night flight to endure that will ruin Sunday too.

If you are crying for me I am genuinely touched, but dry your eyes. Apart from missing Mrs B, a weekend and having a normal life I am pivoting to having a pool day. Something I would never ordinarily consider.

But, when in Dubai… “Yee” and – quite possibly – “haw” (as us rodeo-cowboys say).

Read about other rodeos: here and here. And here. (These are just the ones I have written about.)


*BA are like the Tory government. Been around for ever, talk eloquently, are 100% the establishment, exude an air of competence and certainty that they will deliver on their promise. Yet, like the Tories, in reality they are $hite. (Am not sure if Virgin equate to Starmer’s Labour in this analogy, but I’ll never know as for the foreseeable BA is who I have to fly with. Perhaps Emirates are the EU?) Yes, I have had too much time to think about this.

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Check(in) your privilege

I read with great interest that a storm  – Babet – has battered the UK. My head shakes in disbelief because [briefly checks] it’s almost 40C here and hasn’t rained since – it says here – 5th August. I am not cold, although the AC can be a bit fierce, not wet – apart from a dip in the infinity pool – and nor am I miserable.

Indeed, being on assignment has varying degrees of comfort, but this time? This time it’s a doozy.

Picture the scene. A straight run of 10 days (mornings and evenings on stage, afternoons not required) in a faraway land in a 5* hotel. Not only that but the hotel staff are lovely, the events team we work alongside are charming/efficient and the client is splendid.

The opposite of slumming it: I have checked-in to a bubble of privilege.

Once jetlag subsides and the work pattern stabilises, one starts to attend to the variables in play in this rarified atmosphere. The paying guests, the event delegates and how oneself is responding to the environment.

As for the latter I have become rapidly institutionalised. Most details I will spare you from, but know that Ali who attends the corporate dinner knows it’s sparkling water with a splice of lemon for me and Pepsi, lemon (no ice) for my sponsor. (He is not working this evening; I am mildly perturbed. Will the dessert spoons be the correct ones for the delicate pannacotta pots?) I delight in returning to my sanctuary of a palatial room with its magnificent views of the metropolis, its made bed and fresh pod supplies for “my” Illy espresso machine. The butler answers the phone within one ring, calls me by name when asking how they can assist? And each time I ask kindly for them to collect two shirts for pressing*. The turn down service is excessively fussy to my taste, but they do leave two chocolates on the pillow…

At the conference level the house team bring me cappuccino – I only asked on day one – as I prepare for the daily kick-off session. The event hosts shepherd the delegates for me, the hotel ensure the snacks are fresh and the whole team generally make any bijou-problemettes simply go away.

It’s a kind of luxury groundhog day rinse-and-repeat scenario for ten days.

Albeit one with a large dollop of responsibility – rewarding work – timetabled (predictably) in.

Coffee often tastes better with a view, don’t you think?

The visitors to the hotel? Another story. Some are, evidently, palpably delighted to be here. It is written on their faces as they share a giggle with the staff, visible in their appreciation of the service and as a result they are – in the auld fashioned sense of the word – gay.

Others are downright miserable fu€kers.

I find it requires personal restraint when I see privileged folk treating staff** like dirt. The menu will arrive in around ten seconds if you just chill a little sir. “Put it down there thank you.” That is what you meant to say right? That dismissive gesture? Really? The briefest eye contact would have made all the difference you oaf.

Not my place to intervene, but one cannot help but feel protective.

Perhaps these folk are so used to the life they lead that they simply do not notice it’s mahousively privileged? Or… Maybe they do and are just, well, dicks? Of course the staff slip up. Of course not everything goes to plan. Sometimes when you make an unexpected, unreasonable request it takes a full ten seconds for the orchestra to strike up the tune.

A dose of Vitamin D to keep up the spirits.

This morning as we finished off, one of the table team upended a tray-full in public. Seemingly before the clattering had stopped, slo-mo kicked in with a supervisor was mouthing “sorrryyy” and leaping into action as if from a movie. Such an instantaneous reaction must be a knee-jerk Pavlovian one? The client and I both assured them to take their time with clean up: no harm, no foul.

Not many folk are so well trained to respond in such a ninja fashion.

Conclusion? He’s used to being yelled at for (pretty much) no reason.

Meanwhile, this evening is the welcome dinner for wave 8 of 10. Come this time Wednesday, the event will – from my POV – be done. 250 souls. Whatever shall I do next? I can’t possibly go back to the real world? What if it’s wet? Cold? Miserable? Who will do the ironing? Will there be coffee?

I seriously need to check my privilege.


And with terrible, terrible things going on elsewhere in the region… if you’re reading this, safe, healthy, maybe you should check your privilege too.


*Two garments per day, compliments of the house. I’m not here to spend money.

**Other humans.

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The joy of solo… dining

“He who eats alone chokes alone.”

Arab Proverb

Bit bleak, don’t you agree?

Here in the Radisson RED, Dubai Digital Park*, we are not exactly in the thick of it. Silicon Oasis, the Dubai fringe where tech’ companies are encouraged to set up shop. And – I’ve been back and forth here for five years – it appears to be taking root. Build it and they will come.

To begin with, accompanying dining options were strictly limited. Naturally, there was the hotel café/bar and room service. Post COVID there’s Talabat – the UAE door-drop food delivery app – and a local Carrefour mini-market. Within the tidily pedestrianised neighbourhood** half a dozen plus different eateries: from the Orient to Italy to South Africa and back. And a ‘Nero. And a Starbucks. [Audible sigh] Sure, a cab can take you to literally any cuisine you might care to mention – this is Dubai after all – but alone, jetlagged, work-weary, hungry: do you really want to go out? Alone?

I force myself.

A few toasty-warm-short-strides later and I am patron of Grand Beirut DSO, a brightly decorated (chain) eatery bringing Levantine chow to the hordes.

Or in this case, just me. Literal table for one.

For the entire 30 minutes of my dining experience I was the sole customer.

I can report the faux middle eastern soundtrack grates a touch, but man-to-man marking? Pah, it’s 5-1 in ‘ere: I got staff. Although, ironically, mildly amusingly, I struggle to attract attention and the manpower – it is all men – are suitably surly when they do attend. Probably like, well, having staff.

And here is the thing: dining alone is a joy***.

Even more, alone-alone is strangely better.

Or tragically lonely? Pathologically anti-social?

Okay, there are caveats, but broadly speaking… eating out alone works. It’s whatever food you want, it’s when you want it – unfashionably early for these climes – and you don’t have to make small (or any other kind of) talk: blissful solitude. Then you pay up and leave, when you want, no awkwardness, waiting for others and whatnot.

On this sortie:

  • 1 X Sparkling water (Council house pop, with added sophistication: bubbles!)
  • 1 X Bakleh with Zataar (Fresh green Thyme**** and Watercress leaves: onion, tomato – topped with a heap of minced garlic, radish, crumbly white cheese – feta-like – tangy sumac and molasses sauce. Much bigger thatn on the QR code menu screen.)
  • 1 X Kafta (mince meat skewers Kebab innit: on a bed of flat-leaf parsley)
  • A bowl of pillow-hot-piping-hot-freshly-baked-steaming pitta (Bread innit. Compliments of the house.)

In case you are wondering, it looks like this:

And I didn’t even choke on it.


*It’s not a park. It’s a bit of desert that’s been reclaimed/built on with some serious funding: it’s well ordered, immaculately clean and slightly…odd.

**So no, it’s not a “neighbourhood” either it’s a centrally planned collection of buildings, some of them nearby being flats and villas.

***A joy that pales into insignificance whence compared to the unbridled joy of dining with loved ones and friends obvs. And this in turn is a vanishingly small happiness when considered in the shadow cast by the pinnacle of any dining experience: dining with Gilly.

****Lebanese thyme? A biiig soft leafy version of the woody, spindly stuff we get in the UK. Arrestingly pungent on the palette.

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Nordic island hopping by public transport

From Oslo to Gothenburg by train? Easy-peasy, great value, convenient, comfortable and clean.

Getting around Oslo and Gothenburg? Super simple, with plentiful modes – trams/metro/bus/boat – connecting to nodes.

But more than that, we had two mini adventures – in our six day trip – that showed public transport IS capable of delivering people to another world. Cheaply, conveniently, easily.

  • Oslofjord island hopping

The VisitNorway.com website illustrates this beautifully here.

Without much of a plan, it is eminently possible to step on and off (battery powered!) regular-as-clockwork ferries around the islands of Oslofjord. Difficult to think of a more idyllic city-to-retreat experience… All you need – planning wise – is your smartphone (containing your day ticket and ferry times). You might also need swimwear, sun protection/rainwear and snacks.

119NOK for 24hours travel. £8.69. (Or 39NOK/£2.90 each trip on single tickets.)

Below are a few snapshots…

  • Luncheon on the southern Gothenburg archipelago

From downtown, industrial dockland Gothenburg you’d be amazed to discover that there are car-free, scenic, gentle, timeless islands less than an hour away (by public transport).

We went for lunch on the other worldly island Vrångö. How did we “stumble” upon the best fisk och chipp cafe in Sweden? Why, naturally, the ferry wharf staff recommended it – in perfect English, natch – with broad, helpful smiles. You’d not find the place by accident, so find a map here.

It cost 35Swedish Krone – that’s £2.52 – each way from the centre of town. That’s pretty cheap for what felt like interplanetary travel.

It looks like this:


One wonders why Oslo and Sweden can get this sooo right. And why in the UK it… well,erm…

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It’s like deja vu all over again. Thanks BA.

Penned on 23rd June 2023

The malapropism title – attributed to baseball ledge Yogi Berra – is what I am experiencing in a anonymous airport hotel at Johannesburg OR Tambo.

This time an eMail at midday informs that…

“Despite our best efforts, we’ve made the difficult decision to delay your departure to London Heathrow overnight.

We don’t underestimate the inconvenience this will cause.  We’re really sorry for the change to your travel plans and we’ll do everything we can to help. ”

BA, midday, 23rd June 2023

Of course BA, of course. (Do you believe them: “best efforts”? Can’t say I do.)

“…everything we can to help”? AKA I had to find, book and pay for a hotel room which I then have “the opportunity” to claim back.

The deja vu in question refers to Bristish Airways leaving yours truly (and a plane full of passengers) in the lurch at Dubai International in February 2019. On this occasion we are – at the time of typing – staring down the barrel of a mere twelve hour delay. (Time will tell, I am not minded to beat my PB currently standing at 29 hours.)

The other deja vu element is the surreal situation of being in a (hotel) room IDENTICAL to the one I left this morning. Different locale, different room number, different view but otherwise milimetrically duplicated… even the wifi auto-recognised. You might suggest the benefit of a bed versus sleeping in an airborne chair in a metal cylinder. I would counter that a) the chair would be taking me home, b) tomorrow I get to spend – if it all lines up – 12 hours in a chair awake and c) I lose a day and evening of my life that I should be spending with my wonderful wife and daughter (who is about to leave the UK).

I s’pose it’s better to get an eMail than find out when you rock up at the airport. At midday plus a few I rushed to grab a hotel room and am glad because the reception informed they are (now) full tonight. #clutchingatstraws

Thing is, it’s difficult not to be bitterly disappointed and really rather angry with the flag carrier British Airways. I do my best to be patriotic, loyal and a straightforward customer. But, let’s face it, their service these days is [searches for approriate term] unremittingly crap. As in conisisently inconsistent; reliably unreliable. As in if-anything-late. As in lacklustre. As in their website/app experience is woeful with sporadic updates. As in “no gate, so we are going to have to wait for a fleet of buses.” As in the luggage delivery at T5 – their home! – is glacial. As in their phone lines are unanswered. As in their Twitter is a mediocre bot.

Do I have other carriers to compare with? As it goes, yes. Yes I do. As a counterpoint, I have recently – since February – been flown from Dubai-Pune (Spicejet), Dubai-Cairo (Emirates), Cairo-Riyadh (SaudiAir), Dubai-J’burg (Emirates) and everything was ON TIME. Sure, SpiceJet would more aptly be named SardineJet and Pune airport messed up the return departure: but there is an India factor to account for. But the above carriers delivered me ON TIME. The SpiceJet aircraft – 737MAX – was brand new. The Emirates – who are a shadow of their former selves post pandemic – aircraft flew from a functioning terminal and had big screens in economy and their app really useful/informative. Heck, SaudiAir Cairo-Riyadh had decent legroom.

I note on this day, exactly seven years since Brexit was voted for, that our national carrier is pants. This is somehow symbolic of how Brexiteers convince themselves that Britin-iz-best yeh? Without any evidence to support their claim. I travel a lot: I have a different perspective.

Flying BA is beginning to feel masochistic. Their focus is on… what exactly? It isn’t the bloody customer.

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